SimplifyWireless controls the entire procurement and change-management process. Therefore, the data contained in our platform is more accurate than any other system. This means SimplifyWireless becomes your mobility controller and allows you to support all your other systems.
All we need is your monthly bill
ALIGN YOUR CARRIER'S SYSTEMS
Your vendor’s bills are automatically unified and processed
Your mobility vendors all provide similar wireless services. However, their monthly bills all follow different formats. Each month, SimplifyWireless automatically receives your bill from your wireless provider and digests the data into the platform. Regardless of your wireless provider, the billing format remains the same, as do the reports. Once SimplifyWireless is operational, you eliminate the need to change reporting formats if you decide to transition from one mobility provider to the next.
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A procurement portal customized to your mobility agreement
Mobility providers use different procurement portals for different customers. SimplifyWireless eliminates the need to manage multiple portals from multiple vendors. The catalogue pricing in SimplifyWireless is aligned with your vendor’s wireless agreement. When there is a new or changed carrier agreement, it is entered into SimplifyWireless. You can also control what services can be accessed from one department to the next. Wireless providers are automatically integrated into the SimplifyWireless procurement process, eliminating the need for a procurement portal in the first place.
A complete mobility self-serve system
SimplifyWireless provides business customers with all the self-service options you are going to need to manage mobility. No more emails or phone calls just to make a change. SimplifyWireless provides the exact same change management process regardless of your mobility provider.
Identify problems faster
Rarely does a business customer have insight into the types of issues your employees are experiencing. SimplifyWireless provides visibility into the issues company-wide in realtime. For example, if you have a device that is experiencing more defects than another, SimplifyWireless can highlight this issue and provide insight when you are considering buying thousands of devices.
Align YOUR SYSTEMS
Combine purchase, inventory and billing data
SimplifyWireless automatically combines your procurement, inventory, and billing information into a single data set. This information can then be distributed into the systems that manage these expense categories. Since the process is managed in SimplifyWireless, the systems that manage the expense are accurate and aligned.
In any organization, the on/off-boarding process begins and ends with the employee directory. SimplifyWireless’ user information is aligned with the employee information found in your employee directory. Employees with names, roles, and email addresses are assigned to the devices and subscriptions that are managed in the application.
With SimplifyWireless, your IT department no longer needs to reinvent the mobility process in rigid ITSM systems. SimplifyWireless provides an out-of-the-box mobility management platform that uses all the workflow, procurement, billing, and inventory processes from your existing system. All of the business rules that exist to manage mobility come standard in the SimplifyWireless application. Alternatively, you can use your ITSM system and build a mobility management experience from scratch, and SimplifyWireless will evolve with the technology in your ITSM. Best of all, SimplifyWireless still provides the ITSM with data to report various aspects of the mobility service.
Trigger changes in the MDM
When it comes to managing the MDM, the on/off-boarding process is separate from your vendor’s procurement and change process. When a device is changed in SimplifyWireless, the MDM can be notified of this change and use the information captured during the workflow to provision the MDM services. SimplifyWireless takes the guesswork out of what needs to be done for the IT department. Furthermore, SimplifyWireless counts the MDM licencing required to support your mobility ecosystem accurately.
We take care of the day-to-day activities so you can focus on your customer
We provide expert support to help you get more out of our dynamic platform
We are available through the existing wireless agreement you have with your carrier